Friday, February 3, 2023
Subscriber Login
My Profile
SpotlightNews
  • Home
  • News
    • Election 2022
    • Business
      • Spotlight On Business
      • Spotlight on Finance
    • Crime and Police
    • Discover-Towns
      • Discover Coeymans Selkirk and Feura Bush
      • Discover Delmar
      • Discover Glenmont
      • Discover Guilderland
      • Discover Latham and Boght
      • Discover Loudonville
      • Discover Menands
      • Discover Slingerlands
      • Discover Village of Colonie
      • Discover Voorheesville and New Scotland
    • Fire Departments
    • Government
    • Milestones
    • Schools
    • Sports
    • Obituaries
  • The Spot 518
    • Galleries
    • Art
    • Food and Recipes
    • Health & Fitness
    • Music
    • Theatre
  • Hot Spots Calendar
    • Calendar Listings
    • Submit Your Event
  • Opinion
    • Blogs
    • Our Opinion
    • Point of View
    • Your Opinion
  • Family Now
    • Parenting News
    • Senior News
  • Towns
    • Albany County
    • Bethlehem
    • Colonie
    • Guilderland
    • New Scotland
  • Classifieds
    • Employment – Hire Power
    • Services In the Spotlight
    • Classified Listings
    • Advertiser Login
  • Subscribe
    • Subscriber login
    • Give the gift of news
    • Join us – subscribe today
    • Newsletter sign up
    • Renew Subscription
No Result
View All Result
  • Home
  • News
    • Election 2022
    • Business
      • Spotlight On Business
      • Spotlight on Finance
    • Crime and Police
    • Discover-Towns
      • Discover Coeymans Selkirk and Feura Bush
      • Discover Delmar
      • Discover Glenmont
      • Discover Guilderland
      • Discover Latham and Boght
      • Discover Loudonville
      • Discover Menands
      • Discover Slingerlands
      • Discover Village of Colonie
      • Discover Voorheesville and New Scotland
    • Fire Departments
    • Government
    • Milestones
    • Schools
    • Sports
    • Obituaries
  • The Spot 518
    • Galleries
    • Art
    • Food and Recipes
    • Health & Fitness
    • Music
    • Theatre
  • Hot Spots Calendar
    • Calendar Listings
    • Submit Your Event
  • Opinion
    • Blogs
    • Our Opinion
    • Point of View
    • Your Opinion
  • Family Now
    • Parenting News
    • Senior News
  • Towns
    • Albany County
    • Bethlehem
    • Colonie
    • Guilderland
    • New Scotland
  • Classifieds
    • Employment – Hire Power
    • Services In the Spotlight
    • Classified Listings
    • Advertiser Login
  • Subscribe
    • Subscriber login
    • Give the gift of news
    • Join us – subscribe today
    • Newsletter sign up
    • Renew Subscription
No Result
View All Result
Spotlight News
No Result
View All Result
Home News Spotlight on Finance

Recognize, Avoid and Report Common Fraud Attempts

Spotlight News by Spotlight News
September 21, 2022
in Spotlight on Finance
Reading Time: 6 mins read

By Frances O’Rourke – KeyBank Capital Region Market President & Regional Sales Leader, Key Private Bank

As our lives become more digitally driven, we are seeing increased attempts to defraud bank clients through phone calls, email, and text messages. Criminals are finding new ways of committing fraud through scam attempts that play on your emotions and seek to gain your trust. Fortunately, with the right information, you can more reliably determine if you’re being targeted and successfully report fraud.

Today’s scams are made to look legitimate, and the scammers will often have information that makes them seem real. They often know certain details about you and your accounts and sound like actual bank employees, so they can be hard to detect as criminals.

To be prepared and help avoid becoming a victim of these common scams, use this important information and report any fraud attempts you may encounter:

  • Suspicious Calls/Texts. KeyBank will never contact you and ask for personal information by text, email, or an unsolicited phone call. This includes unsolicited calls that ask you for your username and password, or to obtain or provide a one-time passcode.
  • Suspicious Emails. Beware of suspicious-looking email addresses, even if the sender seems familiar. Never open links or attachments in emails you don’t fully trust or that you were not expecting (for example scanned documents or faxes). Use the information below to report email scams that pretend to be KeyBank asking for your personal or account information.
  • Suspicious Text Messages. Beware of texts from outside your saved contacts. Fraudulent texts may appear to come from a bank and ask you to open a link. Don’t open any links or provide personal or account information. Call KeyBank directly at the number below if you have questions or concerns about fraud.
  • Using Mobile Apps and Social Media. Watch for any strange links or requests for money you receive on apps or in social media. What feels like a real chat could be a scam.
  • Suspicious Phone Calls. If you don’t recognize the number, think twice about picking up. Scammers can mimic local area codes to get you to answer. It is important to remember that cybercriminals have several ways to access cell phone numbers, so you should never assume that you’ve given your number to someone contacting you on your cell phone.

Identifying Fraudulent Texts

  • Text messages are one of several legitimate ways KeyBank may contact clients. One example of a legitimate text you might receive from KeyBank would be to provide a KeyBank Fraud Alert of a potentially suspicious card-related transaction. In that case, the text message will include specific information about the transaction in question with response options you can make by text or phone to confirm or deny the transaction. We will not text you links.
  • Typically, suspicious and fraudulent text messages are unsolicited but appear to come from a legitimate source that wants you to provide important security or account access information. Fraudulent text messages often include a request to take action by following a link or by calling a telephone number. You may also receive a call from the fraudster requesting additional information.

What to Do and How to Report Fraud Attempts

If you receive a suspicious message or call that appears to come from KeyBank with an urgent tone about an account and a request to provide important security or account access information by clicking a link or calling a phone number, do not take the requested action. Here’s what to do:

  • For phone calls: Be wary of answering unfamiliar numbers. If you answer and something does not feel right or you are being asked to provide personal information, hang up and call KeyBank’s Customer Service at 800-KEY2YOU® (539-2968). For clients using a TDD/TTY device, please call 1-800-539-8336.
  • For text messages or emails: Take a screenshot of the message, attach it in an email and send it to [email protected], then delete the message from your device. If you cannot take a screenshot, document the message content, including the link name or phone number you’re being asked to call, into an email and send it to [email protected]
  • If you are unsure whether a message that appears to be from KeyBank is legitimate, you can always contact KeyBank Customer Service at 800-KEY2YOU® (539-2968). For clients using a TDD/TTY device, please call 1-800-539-8336.
  • If you’re a client or business that has followed a link or called a phone number in a suspicious text message and provided any personal information or KeyBank account information, immediately contact Key’s Fraud & Disputes Hotline at 800-433-0124.

About the author: Frances O’Rourke is KeyBank Capital Region market president and Key Private Bank regional sales leader. She can be reached at 518-257-8733 or [email protected]

This material is presented for informational purposes only and should not be construed as individual tax or financial advice. Please consult with legal, tax and/or financial advisors. KeyBank does not provide legal advice.

 Simple Steps to Stronger Wireless Security

When you set up your network, or at your earliest convenience, review your wireless router user manual to make sure you know how it works. You can also check out the manufacturer’s website for more information on your specific device. Then follow these suggested steps to strengthen your home wireless network defenses:

  1. Create a unique Service Set Identifier (SSID) – essentially the “address” that identifies your wireless connection. Hackers know the most commonly used SSIDs, so changing it from the default version will help thwart their efforts.
  2. Change the wireless password regularly, using a strong combination of letters and numbers to deter system hacking.
  3. Disable the Broadcast option, if available in your SSID features options. SSID Broadcast helps cybercrooks find your wireless connection and gain unauthorized access to the network.
  4. Enable the encryption feature so that only your intended recipients can access the information you send.
  5. Disable file and print share features to limit a hacker’s ability to steal your data or commandeer your computer’s resources should they be able to bypass your router’s encryption.
  6. Secure your wireless access point to reduce the opportunity for others to access your network. If possible, use directional antennas to direct broadcasting inward. Radio signals are visible to others trying to use your network.
  7. Use Media Access Control (MAC) Address filtering to prevent or permit specific PCs to access your wireless network.
  8. Turn off any Remote Management features. If your router offers an option to allow remote access to its controls – typically to enable the manufacturer to provide technical support – turn it off. Hackers can also use these features to access your home network.
  9. Keep your router up to date. The router’s software needs occasional security updates. Visit the manufacturer’s website to see if a new version is available for download. Register your router with them and sign up to get notifications when new updates are available.
  10. 10. Don’t forget to secure your computer, too. To protect against the latest threats, set your computer’s security software to update automatically. This includes your operating system, the web browsers you use, and your apps.

These suggestions should reduce the likelihood of security breaches but do not guarantee total wireless security. Guard your information carefully and know what to do in the event that your wireless network is hacked.

Tags: keybankSpotlight on Finance
ShareTweetShareShare
Previous Post

Second phase of warehouse project given go ahead

Next Post

SPOTTED: Colonie boys fall to Columbia, 1-0

Leave Comment

Stay Connected with Us

Recent News

Colonie High School (Photo by Jim Franco/Spotlight News)

Planning underway for Next Generation Colonie

February 3, 2023

Food: Lemon Poppy Seed Pound Cake

February 3, 2023

Making friends after 50

February 3, 2023

UAlbany’s School of Ed Ranks 4th for online education

February 3, 2023

Hot Stories This Week

  • Trending
  • Comments
  • Latest
Fear to Storm Cheerleading Competition at Saratoga High School on Saturday, Jan. 28.

SPOTTED: Cheer from Bethlehem and Colonie at Fear the Storm Competition

January 31, 2023
Bethlhem, Guilderland and Shaker Gymnastics travelled to Saratoga on Friday, Jan. 13.

SPOTTED: Bethlehem, Guilderland, Shaker and Saratoga compete at qualifying meet

January 16, 2023

SPOTTED: Colonie wrestlers fall to Saratoga 49-18 

January 24, 2023

A ‘wicked good time’ coming to Xgates

September 2, 2022
Colonie High School (Photo by Jim Franco/Spotlight News)

Planning underway for Next Generation Colonie

February 3, 2023

Food: Lemon Poppy Seed Pound Cake

February 3, 2023

Making friends after 50

February 3, 2023

UAlbany’s School of Ed Ranks 4th for online education

February 3, 2023
Spotlight News

Spotlight News, The Spot 518 and Capital District Family Now are divisions of Community Media Group, LLC. Our local offices are located at 341 Delaware Ave, Delmar, NY 12054. You can contact us at 518.439.4949.

Browse

Follow Us

  • About
  • Advertise
  • Contact the Editor
  • Employment
  • Our Team
  • Privacy & Policy

© 2022 Community Media Group, LLC - 341 Delaware Ave. Delmar, NY 12054. 518.439.4949

No Result
View All Result
  • Home
  • Election 2022
  • News
    • Crime and Police
    • Fire Departments
    • Milestones
    • Real Estate and Housing
    • Schools
    • Sports
    • Spotlight On Business
    • Spotlight on Finance
  • The Spot 518
    • Galleries
    • Art
    • Theatre
    • Music
    • Food and Drink
    • Health & Fitness
  • Hot Spots Calendar
  • Newsletter Sign Up
  • Opinion
  • Classifieds
    • Advertiser Login
    • Service Directory
    • Hire Power – Employer Spotlight
  • Capital District Family Now
    • Parenting News
    • Senior News
  • Towns
    • Albany County
    • Bethlehem
    • Colonie
    • Guilderland
  • Log In
  • Subscribe

© 2022 Community Media Group, LLC - 341 Delaware Ave. Delmar, NY 12054. 518.439.4949